Privacy Policy

Your privacy is important to us

The Raha application is a special application for mobile devices and is owned and managed by the Raha Center for Medical Services the address  https://rahahealth.com.sa/

Based on the discretion of the Raha Center and its management, we may change the privacy policy from time to time, even if the changes seem minor Dear customers, please visit this page frequently to review any changes to the privacy policy. 

Note: Your continued use of the Application after any change means  your acceptance of that change.

 Raha Medical Services Center undertakes not to disclose any personal data or any customer-related information except to its employees, contractors, and parties that need this information for the following reasons:

 1- The need to know this information to access  to the application and obtain services. 

2- Your consent to use the application constitutes consent to the transfer of your personal data to our employees, contractors and affiliated parties, some of whom may be outside the country. 

Raha Medical Services Center will not disclose or sell any information that identifies you or your personal data to anyone other than its employees, contractors, and affiliated parties, as we mentioned previously.

There is a situation that may force us to disclose a client’s personal information, such as:

 response to a court order or other governmental request, 

or when the Center believes - in good faith - that disclosing personal information is absolutely necessary to protect the property or rights of the Center, one of the other parties, or the general public. 

If you are a registered customer on the Raha website, and have registered your email, the Raha Center for Medical Services may often send you emails to inform you of updates,  offers and know your opinion and comments, as well as to learn about the center’s new offers and services. 

Our approach is to use our blog to find out our new offers and updates added to the services, so emails are kept to a minimum

If you send a support request via email or contact us, we have the right to publish it to clarify or respond to the request or to support other customers. 

Raha Medical Services Center takes all necessary measures, within permissible limits, to protect your personal data from access, modification, or destruction by unauthorized persons

We strive to protect your personal data using commercially acceptable methods. 

However, it should be noted that no method of transmission over the Internet or methods of electronic storage is 100% secure

 Our Services contain external links to other websites that are not maintained by us.

Therefore, if you go to any of these external sites, we advise you to review the privacy policy of this site and its terms and conditions, which we have nothing to do with, as we do not control any policies of any other site.

A refund of the cost of the medical service can be requested in some cases within a period of up to two weeks (14 days) from the date of requesting the service.